Welcome to Sea Ventus Poly Private Limited (“we,” “our,” “us”).
These Terms and Conditions (“Terms”) govern your access to and use of our website [www.seaventuspoly.com] (“Website”) and any purchase made through it.
By using our website or placing an order, you agree to these Terms. Please read them carefully before proceeding.
1. General
The Website is operated by Sea Ventus Poly Private Limited, a company registered under the Companies Act, 2013.
By accessing this site, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.
These Terms apply to all visitors, users, and customers of the Website.
We reserve the right to modify, update, or change these Terms at any time without prior notice. The latest version will always be available on this page.
2. Products and Services
We deal in electronics, gadgets, and accessories that are described and listed on our website with the utmost accuracy.
Product images are for representation purposes only. Actual product colors or features may vary slightly due to lighting, display settings, or manufacturer changes.
All products are subject to availability. We reserve the right to limit the quantity of any item or discontinue any product at any time.
Prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise mentioned.
3. Orders and Payments
By placing an order, you agree that all details you provide (including name, address, contact, and payment information) are accurate and complete.
Orders are processed only after successful payment confirmation (for prepaid modes).
We accept various payment methods through secure third-party gateways. Your payment information is encrypted and not stored on our servers.
Cash on Delivery (COD) may be available for select locations and orders.
We reserve the right to cancel or refuse any order due to incorrect pricing, product unavailability, or suspicious/fraudulent activity.
4. Shipping and Delivery
Orders are shipped within 1–3 business days after confirmation, and delivery typically takes 3–7 business days, depending on your location.
Delivery timelines may vary due to courier delays, logistics issues, or unforeseen circumstances.
Once shipped, you will receive tracking details via email or SMS.
Sea Ventus Poly is not liable for delays caused by courier partners, natural events, or incorrect shipping details provided by the customer.
5. Returns, Replacements & Refunds
Our Return & Refund Policy governs the process for product returns, refunds, and exchanges.
Returns are accepted only for eligible products within 7 days of delivery, as described in our return policy.
Refunds (if applicable) will be processed to the original payment method within 7–10 business days after inspection and approval.
For full details, please refer to our Return & Refund Policy page.
6. Cancellation Policy
Orders can be cancelled within 12 hours of placing the order or before dispatch.
Once shipped, orders cannot be cancelled.
Refunds for cancelled orders will be processed within 5–7 business days.
We reserve the right to cancel any order if we suspect fraud, payment failure, or violation of our Terms.
7. Intellectual Property
All content, images, designs, logos, text, and product listings on this website are the property of Sea Ventus Poly Private Limited and protected under applicable copyright and trademark laws.
You may not copy, reproduce, distribute, or use any material from the Website for commercial purposes without our written consent.
8. Limitation of Liability
Sea Ventus Poly Private Limited is not liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our website or products.
We do not guarantee uninterrupted, error-free access to the website or that all information provided is accurate at all times.
In no event shall our total liability exceed the amount paid by the customer for the purchased product.
9. Warranty Disclaimer
Products sold on our website are covered by manufacturer warranty (if applicable).
Warranty claims must be made directly with the respective manufacturer or authorized service center.
Sea Ventus Poly is not responsible for product misuse, damage due to external causes, or unauthorized modifications.
10. User Responsibilities
By using this website, you agree:
Not to engage in fraudulent activity or misuse the platform.
Not to upload or transmit harmful code, malware, or spam.
Not to infringe upon the rights of other users or violate any applicable laws.
We reserve the right to suspend or terminate accounts that violate these conditions.
11. Third-Party Links
Our website may include links to third-party websites or services.
We are not responsible for the content, privacy practices, or operations of those external sites. You access them at your own risk.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Patna, Bihar, India.