Privacy Policy

At Sea Ventus Poly Private Limited, we value your trust and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from [www.seaventuspoly.com] (“Website”).

By using our website, you agree to the collection and use of information in accordance with this policy.



1. Information We Collect

We collect information from you when you visit our site, register an account, make a purchase, or contact us for support.
The information we may collect includes:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party gateways)

  • Account credentials (if you create an account)

Non-Personal Information

  • Browser type, device type, and operating system

  • IP address and location data

  • Pages visited, time spent on pages, and site interactions

  • Cookies and similar tracking technologies



2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and deliver your orders and payments

  • To communicate order updates, support queries, and promotional offers

  • To improve our website performance, design, and user experience

  • To personalize product recommendations and marketing messages

  • To detect and prevent fraud, unauthorized transactions, or misuse

  • To comply with legal obligations and maintain business records



3. How We Protect Your Information

We take your data security seriously.
All personal information is stored on secure servers and protected through:

  • SSL encryption for transactions and sensitive data

  • Restricted access to customer information

  • Regular security audits and monitoring

We never store your complete payment details — all transactions are handled through secure, PCI-compliant payment gateways.



4. Sharing of Information

We do not sell or rent your personal data to any third parties.
However, we may share your information with trusted partners and service providers who help us operate our business, such as:

  • Payment gateways and financial institutions

  • Shipping and logistics partners

  • Customer support and marketing service providers

  • IT and analytics vendors

These partners are required to maintain the confidentiality of your information and use it only for providing their respective services.

We may also disclose information when required by law or to protect our legal rights.



5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:

  • Remember your preferences and shopping cart items

  • Understand how you use our website

  • Improve website performance and personalize recommendations

You can choose to disable cookies in your browser settings, but some website features may not function properly as a result.



6. Your Rights

As a customer, you have the right to:

  • Access, correct, or update your personal information

  • Request deletion of your account or personal data

  • Opt-out of marketing emails and SMS at any time

  • Withdraw consent for data processing

To exercise these rights, contact us at support@seaventuspoly.com.



7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — including legal, accounting, or reporting requirements.
When data is no longer needed, it will be securely deleted or anonymized.



8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.



9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The latest version will always be available on our website with the “Last Updated” date mentioned at the top.